Privacy Policy

Last updated: April 3, 2026

1. Who We Are

This website is operated by Nicolaas Kouwenhoven on behalf of Gasthaus on the Lake, located at 5790 Beach Avenue, Peachland, BC, Canada. For privacy inquiries, contact us at info@gasthaus.ca.

2. What We Collect

When you make a reservation, we collect:

  • Your name
  • Phone number
  • Email address (optional)
  • Party size, requested date and time, and any notes or special requests you provide

We do not collect payment information. We do not use analytics or tracking cookies on this website.

3. How We Use Your Information

Your information is used solely to manage your reservation and communicate with you about it:

  • To confirm your reservation
  • To send SMS reminders closer to your visit (if you have not opted out)
  • To contact you if we need to make changes to your reservation

We do not use your information for marketing or promotional purposes.

4. SMS Messaging

By providing your phone number on our reservation form, you consent to receive SMS messages from Gasthaus on the Lake related to your reservation. Message frequency varies — typically 1–2 messages per reservation (a confirmation and a reminder). Message and data rates may apply.

To opt out: Check the opt-out box on the reservation form at the time of booking, or reply STOP to any SMS message you receive. For help, reply HELP.

SMS consent is not a condition of making a reservation. Opting out will not affect your booking. We do not share your phone number with any third party for marketing purposes.

5. Data Sharing

We do not sell, trade, or rent your personal information. Your data may be processed by the following third-party service providers solely to operate this website:

  • Neon — secure database hosting for reservation records
  • Twilio — SMS delivery
  • Amazon Web Services (AWS) — website hosting and infrastructure

Each provider is bound by their own privacy and data security policies.

6. Data Retention

Reservation records are retained for operational purposes. If you would like your personal information removed, email us at info@gasthaus.ca and we will action your request within 30 days.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for SMS messaging at any time by replying STOP

To exercise any of these rights, contact us at info@gasthaus.ca.

8. Security

Your data is stored in a secure, encrypted database. We take reasonable precautions to protect it from unauthorized access, but no system is completely secure.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the reservation form after changes are posted constitutes acceptance of the updated policy.