Privacy Policy

What We Collect

When you make a reservation, we collect the following information:

• Your name
• Phone number
• Email address (optional)
• Party size
• Requested date and time
• Any notes or special requests you provide

How We Use Your Information

Your information is used solely to manage your reservation and communicate with you about it:

• To confirm your reservation via SMS
• To send a reminder SMS closer to your visit
• To contact you if we need to make changes to your reservation

We do not use your information for marketing purposes, and we do not sell or share it with third parties.

SMS Messages

By providing your phone number, you consent to receiving SMS messages from Gasthaus on the Lake regarding your reservation. These messages are sent via Twilio, a third-party messaging service. Standard message and data rates may apply.

SMS messages are limited to reservation confirmations and reminders. You will not receive promotional messages.

Data Retention

Reservation records are retained for operational purposes (e.g. resolving disputes or reviewing past bookings). If you would like your information removed, please contact us directly.

Security

Your data is stored in a secure database. We take reasonable precautions to protect it from unauthorized access, but no system is completely secure.

Contact

If you have questions about this policy or want to request removal of your data, please contact us.